Success Stories
For over 50 years, ADF has achieved significant victories that have improved dispatcher working conditions, enhanced aviation safety, and elevated the profession. These success stories demonstrate the power of unified advocacy and the impact we can make together.
2023: Remote Dispatching Guidelines
The Challenge
The pandemic forced rapid adoption of remote dispatching without industry standards, creating inconsistent practices and potential safety risks.
ADF’s Action
We convened a working group of dispatchers, airlines, and technology providers to develop comprehensive best practices. Our team analyzed data from over 50,000 remote dispatch operations and conducted surveys of 500+ dispatchers.
The Result
ADF’s Remote Dispatching Guidelines were adopted by major airlines and endorsed by the FAA. These standards ensure safe operations while providing flexibility for dispatchers and airlines.
Impact
- 15 airlines adopted standards
- Zero safety incidents attributed to remote ops
- Improved work-life balance for 3,000+ dispatchers
- Model for international adoption
2020: Dispatcher Inclusion in CARES Act
The Crisis
When COVID-19 devastated aviation, initial relief proposals overlooked dispatchers, threatening thousands of jobs despite our essential role.
Swift Action
ADF mobilized within 48 hours, contacting every member of Congress. We provided data showing that losing experienced dispatchers would compromise post-pandemic recovery and safety.
Victory
Dispatchers were explicitly included in payroll support provisions, protecting jobs and ensuring airlines maintained operational readiness. This recognition set a precedent for future legislation.
Results
- 4,500 dispatcher jobs saved
- $2.3 billion in payroll support
- Maintained safety standards
- Faster industry recovery
2018: Weather Technology Mandate
The Problem
Dispatchers at regional airlines often lacked access to advanced weather tools available at major carriers, creating safety disparities.
Five-Year Campaign
ADF documented weather-related incidents, demonstrated cost-benefit analysis, and built coalition support. We testified before Congress and worked with FAA officials.
Regulatory Win
FAA mandated minimum weather technology standards for all Part 121 operators. This leveled the playing field and enhanced safety across the industry.
Benefits
- 100% compliance achieved
- 30% reduction in weather delays
- Enhanced dispatcher confidence
- Improved passenger safety
Member Testimonials
“ADF’s advocacy saved my job during COVID. Their quick action ensuring we were included in relief funding meant I could continue supporting my family while keeping my skills current.”
– Jennifer Martinez, United Airlines Dispatcher
“The remote dispatching guidelines gave our airline a roadmap for safe implementation. We went from uncertainty to having clear standards that protect both safety and quality of life.”
– Robert Chen, Southwest Airlines
“Thanks to ADF’s work on weather technology standards, I now have the same tools as dispatchers at major airlines. It’s made me more effective and confident in my decisions.”
– Maria Rodriguez, Regional Airline Dispatcher
The Fight Continues
These victories were possible because dispatchers stood together. Join us as we work toward the next success story.