Department Contacts
Connect directly with the appropriate ADF department for specialized assistance. Our dedicated teams are here to support you with specific needs and inquiries.
Membership Services
Director: Sarah Mitchell
Email: membership@dispatcher.org
Direct Line: (202) 555-0110
Hours: Mon-Fri 8:00 AM – 6:00 PM EST
Services Include:
- New member applications
- Membership renewals
- Benefits inquiries
- Member verification
- Dues and payment questions
Average response time: Within 24 hours
Events & Training
Director: Michael Chen
Email: events@dispatcher.org
Direct Line: (202) 555-0120
Hours: Mon-Fri 9:00 AM – 5:00 PM EST
Services Include:
- Annual symposium registration
- Training workshop enrollment
- Webinar access
- Continuing education credits
- Event sponsorship opportunities
Average response time: 1-2 business days
Advocacy & Regulatory Affairs
Director: Robert Thompson
Email: advocacy@dispatcher.org
Direct Line: (202) 555-0130
Hours: Mon-Fri 8:30 AM – 5:30 PM EST
Services Include:
- Regulatory compliance questions
- Industry advocacy initiatives
- Legislative updates
- FAA liaison services
- International regulations
Average response time: Within 48 hours
Certification & Professional Development
Director: Dr. Lisa Anderson
Email: certification@dispatcher.org
Direct Line: (202) 555-0140
Hours: Mon-Fri 9:00 AM – 6:00 PM EST
Services Include:
- Dispatcher certification guidance
- Study materials and resources
- Career development counseling
- Mentorship programs
- Skills assessment
Average response time: 1 business day
Communications & Media
Director: Jennifer Martinez
Email: media@dispatcher.org
Direct Line: (202) 555-0150
Hours: Mon-Fri 8:00 AM – 7:00 PM EST
Services Include:
- Press inquiries
- Newsletter submissions
- Website content
- Social media
- Industry statements
Media inquiries: Within 4 hours during business hours
Technical Resources & IT Support
Manager: David Park
Email: support@dispatcher.org
Direct Line: (202) 555-0160
Hours: Mon-Fri 7:00 AM – 7:00 PM EST
Services Include:
- Member portal assistance
- Online resource access
- Technical documentation
- Software recommendations
- Digital tools support
Average response time: Within 4 hours
Executive Office
Executive Director
Name: Captain James Wilson
Email: executive@dispatcher.org
Assistant: Mary Johnson
Assistant Email: mjohnson@dispatcher.org
Phone: (202) 555-0102
For strategic partnerships, high-level inquiries, and executive matters.
Board of Directors
Board Secretary: Patricia Brown
Email: board@dispatcher.org
Phone: (202) 555-0103
For board-related matters, governance inquiries, and organizational policies.
Emergency Contact Information
24/7 Emergency Dispatcher Support Line
Hotline: (202) 555-0911
Email: emergency@dispatcher.org
This line is reserved for:
- Time-critical operational dispatcher issues
- Urgent safety-related matters
- Critical regulatory compliance questions
- Emergency industry response coordination
Note: For non-emergency matters, please contact the appropriate department during regular business hours.
Contact Tips
- Best time to call: Tuesday through Thursday, 10:00 AM – 3:00 PM EST
- Email subject lines: Include your member ID if applicable
- Response times: May be longer during major industry events
- Holiday schedule: Closed on federal holidays except for emergency support